From Durban to any PEP store in South Africa with PAXICall our stores 081 477 3188
Contact us

We’re here to help

Questions about a product, your order or delivery? The fastest way to reach us is on WhatsApp.

Visit us

Our stores

Shop online and collect at any PEP store, or visit one of our four Tho Mngadi Trading Stores.

Durban

West Walk Building
Office No. 525 / 521, 5th Floor

Get directions β†’
Pinetown

Moodie Blue Center (next to Dr Suluman)
2nd Floor, Shop No. 16, Office No. 4

Get directions β†’
Joburg CBD

Ottawa Mall
6th Floor, Office No. 620

Get directions β†’
Pretoria

Prime Towers Building
5th Floor, Office No. 512

Get directions β†’
Call or WhatsApp our stores081 477 3188Call 081 477 3188WhatsApp
Good to know

Frequently asked questions

How does delivery work?

We deliver with PAXI to the PEP store of your choice. PAXI Express takes 2–3 days and PAXI Economy 7–9 days. You choose at checkout.

How can I pay?

You can pay securely online with your card or instant EFT through Payfast when you check out.

Can I order on WhatsApp?

We take orders on the website only, so every order gets an order number, an email receipt and secure Payfast payment. You are welcome to message us on WhatsApp with any questions. See how to order.

Not sure which product is right for me?

Send us a WhatsApp message describing your skin and what you’d like to improve, and we’ll recommend a routine.

What is your returns policy?

Please read our Refund and Returns Policy for full details.

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