From Durban to any PEP store in South Africa with PAXICall our stores 081 477 3188
Five simple steps, from choosing your product to collecting it at your nearest PEP store. If you get stuck, we’re one WhatsApp message away.
Tap Shop at the top of the page, or type what you need into the search bar — for example “serum”, “collagen” or “soap”.
Tap any product to see its photo, price and what it does.
Choose how many you want, then tap the dark Add to cart button. The little number on the bag icon at the top goes up.
Keep shopping, or tap the bag icon when you’re ready, then tap Proceed to checkout.
Type your name, address, phone number and email. Your phone number is important — PAXI sends you an SMS when your parcel arrives.
Choose PAXI Economy (7–9 days, R60) or PAXI Express (2–3 days, R110) to have it delivered to the PEP store you choose.
Tick the box to agree to our terms, then tap Place order. You’ll be taken to Payfast, South Africa’s trusted payment page, to pay by card or instant EFT.
When payment is done, you’ll see a thank-you page and receive an email with your order details.
We pack and send your order. When it arrives, PAXI sends you an SMS.
Go to the PEP store you chose and show the SMS and your ID at the till to collect your parcel. That’s it — enjoy your products!
The round green button at the bottom of every page opens WhatsApp so you can ask us anything.
Share this page with your children or grandchildren so they can help you order.
Share on WhatsApp →On a phone, open the ☰ menu and tap “Larger text”. On a computer, hold Ctrl and press +.
PAXI Economy costs R60 and takes 7–9 days. PAXI Express costs R110 and takes 2–3 days. Both deliver to the PEP store you choose, anywhere in South Africa.
No. You can order as a guest — just fill in your details at checkout.
By card or instant EFT through Payfast, a secure South African payment service. Your card details go to Payfast, not to us.
The SMS from PAXI and your ID. Show them at the till of the PEP store you chose.
We take orders on the website only. That way every order gets an order number, an email receipt and secure Payfast payment. You are welcome to WhatsApp us any questions before you buy.
Yes. A family member can place the order and pay, and choose the PEP store closest to you. Just make sure your phone number is entered so you get the SMS.
Message us on WhatsApp on 081 477 3188 and we’ll sort it out. You can also read our Refund and Returns Policy.